Explore the Essentials of EV Ownership
Whether you're new to electric vehicles or looking to get more from your EV experience, Dueck has you covered. Learn about your charging options at home and on the go, get tips on keeping your EV running smoothly, explore the advanced Ultium battery technology powering the future, and see how our Home Charging Program makes it easy to power up where it matters most.
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Charging Your Electric Vehicle
Charging a electric vehicle is as easy as plugging in a cell phone, you can start a charge session in seconds. And Target Charge Level mode allows you to set a charging range based on how much you need, so you're always in control. Plus, Location-Based Charging can help you save money by letting you program your EV to charge at home during off-peak electricity hours.
Charging Is A Convenient Routine
Shifting gears from fueling a gasoline- or diesel-powered vehicle to charging an electric vehicle is easy for owners. It's just takes getting use to finding and using plugs instead of a gas pump.
Three Easy Ways To Charge
Rather than driving to a gas station to fill up, electric vehicle owners can charge at home, which studies show the majority do. They can also charge, whenever it is convenient for them, at work or at many of the public places they typically park.
Standard Level 1
120-volt portable charge cord
- A great option for topping off your charge
- Charge anywhere there's a 3-prong outlet
- About 6 km of range per hour of charge
Available Level 2
240-volt charging unit
- Can cover an average daily commute of 64 kilometers in under 2 hours
- Lets you charge at home and at public stations
- Up to 40 km of range per hour of charge time
Available Level 3
DC Fast Charging
- Offers accelerate charging while you're away from home
- Available at public station only
- Up to an estimated 145 km range in around 30 minutes of charge time and is available for public use
How To Increase Overall Range
Electric vehicle efficiency and subsequent range are influenced by various factors. Many are within driver control, and most are also similar to the way of maximizing the gas range of ICE (Internal Combustion Engine) vehicles.
It is important to note that EV range will vary based on temperature, terrain (flat vs. hills), load (passengers and/or cargo) and driving technique (fast vs. slow acceleration).
Tips To Maximize EV Range
- Preheat or precool the cabin while the vehicle is plugged in to reverse the battery energy for driving
- Use heated/cooled seats for cabin comfort instead of HVAC controls, when possible
- Drive at speeds below 100 km/h on the highway
- Accelerate slowly
- If available, use one-pedal driving or regenerative braking whenever possible
- Ensure tires are properly inflated and not excessively worn
Energy Assist Makes Charging On The Go Easier
From everyday drives to road trip adventures, the myChevrolet Mobile App with Energy Assist is the perfect sidekick. Search for charging stations, plan your route and more, all from your smartphone.
Route Planning
Energy Assist uses key information like your vehicle's current charge, driving conditions and real-time weather to calculate the most efficient route for you.
Charging Locator
The app can also help you locate more than 40,000 compatible charging stations, and can even let you know if a station is working, available and compatible with your vehicle.
Payment
To make public charging even easier, we made it possible to pair your account with EVgo - the nation's leader in public electric vehicle fast charging - with the myChevrolet Mobile App, so you don't have to switch between apps if you have to pay.
Electric Vehicles
Our Dueck Certified Service team of experts offers EV owners specialized care backed by cutting-edge technology, exclusive resources, and tailored service options—everything you need to keep your electric vehicle running at its best. From quick checkups to in-depth diagnostics, we make EV maintenance simple, transparent, and stress-free. We're here to help you drive with confidence—today and down the road.
Leave It To The Experts
Your EV deserves only the right service, which is why Certified Service technicians have been trained by GM to provide the highest quality of support.
Maintenance Tools and Platforms
Our Certified Service Technicians at Dueck use unique diagnostic tools to identify any possible issues during virtual and in-person checkups. Dueck's Certified Technicians have exclusive access to parts and resources that keep your EV going and ensure your vehicle's system is always up to date, according to our model-specific standards.
Convenient and Connected Servicing
Online appointment scheduling is available through our website, the vehicle brand apps on your mobile device and your in-vehicle app. Book an appointment, receive updates about the progress of your service appointment and grant remote approval for recommended maintenance services by your authorized Dealer's service team. Our Certified Service experts will help ensure you are satisfied before returning your vehicle and will strive to have your vehicle charged appropriately upon pickup.
Why Service Your EV?
Regular servicing of your EV is crucial for maintaining safety and maximizing your performance across key components. Except brake inspections ensure optimal stopping power, battery maintenance extends range and lifespan, while tire checks enhance traction and efficiency. Trust our Certified Service technicians to address these unique needs and ensure your EV's reliability and longevity on the road.
Battery
Yes, your EV has a regular 12V battery! A healthy 12V battery will ensure your EV systems, onboard computers and features will operate at their best.
Tire Health
Your EV's range and overall performance can be impacted by tire damage, low tire pressure and uneven tread wear. Regular tire inspections and tire rotations will help your EV run smoothly.
Brakes
The regenerative braking technology in your EV offers a great tool to extend your EV range. However, the decreased usage of your brake pads and rotors means regular inspections may be important to ensure they remain in proper working conditions.
Vehicle Health Check
A Vehicle Health Check is a comprehensive multi-point inspection designed specifically for your EV. Our certified technicians assess key systems—from battery performance and charging components to brakes, tires, and more—to provide you with a clear, detailed report on your vehicle’s condition. It’s a proactive way to catch potential issues early, helping you avoid unexpected repairs and giving you peace of mind every time you drive.
What’s Included?
- Tire Rotation and Inspection
- Brake Inspection
- 12V Battery Condition
- Fluid Check
- And much more
Why Get One?
- Helps improve the safety of your EV
- Helps protect against unexpected, future repair costs
- To be completed every 12,000 km as described
Maintenance and Service Intervals
Your EV requires servicing at regular intervals or depending on your EV's mileage; whichever comes first.
Tires
Rotate tires every 12,000 km. - The instant torque delivers by your EV can lead to increased stress on your tires. Regular tire rotations can help prolong the life of your tires and improve overall performance.
Windshield Wiper Blades
Windshield wiper blades should be inspected for damage regularly; this will be covered during a Vehicle Health Check. - Healthy windshield wiper blades help ensure you see the road clearly, improving vehicle safety.
Air Filters
Replace the passenger compartment air filter every 36,000 km or every 24 months. - A clean cabin air filter helps provide cleaner air into your vehicle by removing dirt, dust, pollen and other unwanted pollutants.
Brake Fluid
Replace brake fluid every five years. - Brake fluid helps to maintain your EV's braking ability and should be replaced at recommended intervals.
Four Ways Our Flat Ultium Battery Tech is Powering Our Vision of an All-Electric Future
GM's commitment to an all-electric future has not skipped a beat, despite the global disruption of COVID-19. We've continued to innovate the pandemic at a rapid pace, already announcing an update to our Ultium battery system just eight months after its reveal. Advancements will include more energy density, lowered projected costs and increased range.
The steadfast dedication to electric vehicle development remains important because we understand that EVs are paving the way for more than just a sustainable future. Offering cutting-edge performance technology and lower maintenance costs, they're also exhilarating to drive and practical to own.
But not all EVs are created equal - it's what's on the inside that counts. Which is why we meticulously designed the Ultium battery to power out all-electric future. Sitting beneath the floor of our next generation EV's this battery module is made of flat cell pouches that can be stacked to meet the unique needs of every driver - all while improving efficiency, power and range.
Looking to learn more about what's inside an electric vehicle? Before you get behind the wheel, here are four things you need to know about our revolutionary battery technology.
Battery Design
Does shape really matter? Yes! Ultium's flat pouches waste less space and can stack on top of each other like pancakes or vertically like slices of toast. This simple modular design makes it easy for engineers to optimize energy density and vehicle layout, which translate to more miles on a single charge for less cost.
Ultium cells pack a punch! It would take 20 small cylindrical can cells (the ones our competitors use) to produce the power of one Ultium large-format 100 amp-hour cell. Our Ultium cells are so robust, they can electrically support EV's of every shape and size.
Our battery options scale from 50 kilowatt hours to our 200 kWh, which enable a GM-estimated range of over 643 km or more on a full charge.
Ultium Architecture
Eliminates significant physical constraints associated with adapting electric propulsion within a conventional vehicle architecture. Integrates the Ultium Battery System as a structural element.
Ultium Battery
Plugged in, the vehicle not only charges, but also draws electric power from the grid. This can precondition the cabin to a comfortable temperature, warm or cool the battery, and power compatible accessories - all while the vehicle is charging.
Ultium Drive
High flexible, EV propulsion system that uses five interchangeable drive units to deliver front-, rear - or all-wheel-drive vehicles from a single system across the GM lineup.
The Heart of the Ultium System
We'll engineered some of North America's most popular vehicles (think trucks, SUV's, and crossovers) with vertically-stacked cells - like toast, whereas performance vehicles, which are deeply embedded in our DNA, may include horizontally-stacked cells - like pancakes. Thanks to Ultium's flat pouch cell design, we will easily accommodate a wide range of EV's no matter what size or capability.
To save even more space, the battery's electronic components will be embedded with the modules, eliminated 80 percent of the battery pack wiring compared to today's batteries.
We reduced the height of the battery module underneath the second row, which will not only give second - row passengers a more comfortable ride, but also adds 22 kWh of energy storage in this space.
Powering Our All-Electric Future
Our Ultium battery cells feature a state-of-the-art Nickle Cobalt Manganese Aluminum (NCMA) chemistry, which was designed to reduce to cobalt in our batteries by more than 70 percent. We're continuing to push the limits of ethical sourcing of high-quality raw materials, while also reducing cost, focusing on sourcing as materials as possible from North America.
Future of Electrical Vehicles
Ultium packs are flexible enough to contain multiple combinations of modules to custom-tailor energy and range requirements, allowing us to deliver EV models for Buick, Cadillac, Chevrolet and GMC products.
Our battery packs can house six, eight, 10, 12 or up to 24 modules depending on what the vehicle type requires.
This ultimately allows for more freedom in the product design process. With fewer moving parts and no need to design around gas tanks, engines, radiators or exhaust pipes, our Ultium battery packs can be arranged to optimize height and length of the vehicle for aerodynamics, aesthetics, comfort, drive feel and storage.
